Shipping policy

Shipping Policy

Last Updated: July 15, 2025

At Cedar Lux Candles, we’re committed to delivering your order quickly and reliably. Below is everything you need to know about our shipping process.

📦 Same-Day Shipping

We offer same-day shipping on all orders placed before 2:00 PM EST, Monday through Friday (excluding holidays). Orders placed after the cutoff time will ship the next business day.

🚚 Shipping Rates & Delivery Times

United States:

Standard Shipping: 3–5 business days (flat rate or calculated at checkout)
Expedited Shipping: 1–3 business days (available at checkout)
Free Standard Shipping on orders over $100 (continental U.S. only)

International Shipping:
We ship worldwide! Shipping rates and delivery times vary by destination and will be calculated at checkout. Please note:

International shipments may be subject to customs fees, import taxes, or duties imposed by your country. These fees are the responsibility of the recipient.
Delivery times vary widely depending on customs and local postal services.

You will receive a tracking number via email once your order ships.

📍 Delivery Issues & Lost Packages

If your package is marked as delivered but you have not received it:

Check with neighbors or your local postal carrier
Confirm your shipping address was entered correctly

If the issue persists, contact us at support@cedarluxcandles.com and we’ll assist you.

📬 Incorrect Shipping Information

Please double-check your shipping address before placing your order. Cedar Lux Candles is not responsible for delays or lost packages due to incorrect or incomplete addresses.

📦 Order Processing Delays

During busy periods, holidays, or due to weather conditions, processing and delivery may take longer. We’ll notify you promptly if any delays occur.

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